From the start, Jim helped us hone our wish list to what was achievable within our budget. He helped us understand what was available in the market, how to evaluate the merits of one property versus another, and when it came time to place an offer, Jim’s advice was invaluable. Without his advice, I’m not sure we would have won our competitive bid. From there, Jim helped us through the (daunting) inspection and negotiation process. He kept our heads on straight and our eyes on the ultimate target–a first-time home. Through the challenges, Jim was supportive, attentive, and most importantly, responsive. Even though the process was stressful, Jim’s counsel was a real difference-maker.